Mercedes-Benz Roadside Assistance is designed to provide you with assistance in the unlikely case of a breakdown in Australia.
We have always placed great emphasis on providing premium quality After Sales care to our customers, care which truly matches the quality of our vehicles and enhances the enjoyment of owning a Mercedes-Benz.
Mercedes-Benz Roadside Assistance is designed to provide you with assistance in the unlikely case of a breakdown in Australia, 24 hours a day, 365 days a year. In the event of a breakdown, one call to the free hotline connects you with our Roadside Assistance Call Centre and will despatch a qualified Mercedes-Benz technician.
Equipped with state-of-the-art diagnostic and communications technology, we will identify the fault and get your vehicle back on the road, without delay.
For Emergency Roadside Assistance please call 1800 033 557.
Mercedes-Benz Vans Road Care Service provides you roadside assistance in case of a breakdown in Australia, 24 hours a day, 365 days a year - at no extra cost.
You are protected for the duration of the manufacturer's warranty period, or while the vehicle is operating under an approved ServiceCare Pre-Paid Plan. You can continue to be covered by Mercedes-Benz Vans Road Care after the warranty period by purchasing annual membership.
If something happens on the road and you need assistance, simply call Vans Road Care Service, and one of our specialists will be will be on their way to help.
If you experience any of these situations, we'll have you back on the road in no time:
To find out more about Mercedes-Benz Vans Road Care, and what you need to do if you require roadside assistance, make sure you read the brochure below.
Mercedes-Benz Vans Road Care applies to vehicles purchased from an authorised Mercedes-Benz dealer, whilst vehicle is under warranty.
There when you need us most, Fuso’s Roadside Assistance Hotline is a 24/7 service that is committed to keeping you on the road following a breakdown or accident. Delivering emergency support in both regional and metropolitan centres, the service works in partnership with our national dealer network to ensure a priority turnaround.
Roadside Assistance Hotline: 1800 033 557